FAQ

Magento® 1 Extensions

Import Export Product Reviews Extension For Magento 1 FAQs
  1. Q-1 :I click on "Click on for Import Product Reviews" button then I get the following error "SQLSTATE[23000]: Integrity constraint violation: 1452 cannot add or update a child row: ....... "

    Ans : This error showing that “import_reviews.csv” not properly created (Due to store id is wrong inserted in store_ids field. So Please assign true store id in store_ids field.).

  2. Q-2 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  3. Q-3 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export Newsletter Subscribers Extension FAQs
  1. Q-1 :I click on "Import Newsletter Subscribers" button then I got the following error.

    Ans :This error showing that “importnewsletter.csv” not properly created (Due to store code is wrong inserted in store_code field. So please assign true store code in store_code field.).

  2. Q-2 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  3. Q-3 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Magento Import Export Products | Simple Products | Configurable Products | Bundle Products | Group Products | Downloadable Products FAQs
  1. Q-1 :I am getting “Unable to open file!” error?

    Ans : This error comes because of your magento setup not having “import” and “export” folder in var directory. This both folder recommended for run extension. So please create it.

  2. Q-2 :I am not able to see your extension in admin menu bar.

    Ans : Please clear cache once and re-login to your admin once. If you still not getting extension menu bar in admin panel then please Disable compilation/recompile.

  3. Q-3 :Products import working fine but QTY showing blank. How i can solve?

    Ans : This is caused by improper CSV format. Please use openoffice.org calc spreadsheet application and saving in UTF-8 format. OR Please use Google Doc for Convert Your CSV in UTF-8 format.

  4. Q-4 :What I do when products import going correctly with no single errors but they don't show on font-end until I re-edit and save it?

    Ans : It’s because you are missing the “options_container” column in your csv and its values. These are required and it’s recommended not to change or remove columns or remove it.

  5. Q-5 :How to create or manage parent and child category?

    Ans : Here some string mention for category column. Explained bellow.

    Category Column String : Parent Category, Parent Category/Child Category, Parent Category/Child Category/ Sub Child Category
    Parent Category: if you use this string then it will create Parent Category.
    Parent Category/Child Category: if you use this string then it will create Parent Category first, then it will create Child Category.
    Parent Category/Child Category/ Sub Child Category: If you use this string then it will create Parent Category first, then it will create Child Category and then create Sub Child Category.

    Note: You can also define category ids if you already created categories. But for that you need to change header from categories to category_ids.

  6. Q-6 :Import Screen Showing” Fatal error: Call to a member function getId() on a non-object” ?

    Ans : This error comes because of you not created attribute which you mentioned in CSV. OR attribute is not assigned to attribute set.

  7. Q-7 :Import Screen Showing” Fatal error: Call to a member function getAttributeCode() on a non-object” ?

    Ans : This error comes because of you not created attribute which you mentioned in CSV. OR attribute is not assigned to attribute set.

  8. Q-8 :How many validation log and import log , can I see ?

    Ans : You can just see last validation and import log. If want to keep validation/import log , then you can export it from validation or import tab in CSV format.

  9. Q-9 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out error then you have to increase your server max execution time. For that you have to consult you hosting support team.

  10. Q-10 :I am getting “ 'var/export' directory does not exist !” error?

    Ans : This error comes due to var/export directory does not exists or not having write permission.

  11. Q-11 :I am getting “ 'var/import' directory does not exist !” error?

    Ans : This error comes due to var/import directory does not exists or not having write permission.

  12. Q-12 :I am getting below error while try to import the products.

    Ans : This error occur becasuse of your csv file is not properly created or converted in UTF-8 Format. So you have to convert your csv file in UTF-8 format for resolve this error. For Convert your file in UTF-8 please follow below steps.

    Using Google Sheets:

    • Go to https://www.google.co.in/sheets/about/ login using your gmail account. Click on Blank.
    • Go to File -> Open and upload your file.
    • After upload your file File -> Download as -> Comma-seperated values (.csv, current sheet)
    • Your file will be start downloading.

    Note: Don't forget to remove space from file name.

  13. Q-13 :Image not importing when path propely define in CSV image fields.

    Ans : For import or update images properly you have to define four image related columns in your csv file. "image" , "small_image" , "thumbnail" and "gallery". No matter there is value in gallery column or not but you have to define it.

  14. Q-14 :I am getting below error while try to import the products.

    Ans : This error occur when you deleted default Magento store and our extension not able to find out your store code. When you get this error then please contact our support team regarding this issue.

Magento Navigation Menu Pro - Responsive Mega Menu / Accordion Menu / Smart Expand Menu FAQs
  1. Q-1 :I have installed Navigation Menu Pro Extension Using Magento Connect Manager. But When I am login into my magento admin then it will give following error?.

    Ans : This type of issue occurred when Compilation is enable in your magento store. Please disable our extension from <YourMagentoRoot>/app/etc/modules/CapacityWebSolutions_NavigationMenuPro.xml file.

      For disable our extension by setting <active>false</active> tag in the above mention file.
    • Rename var folder to var-old which is available in your Magento Root directory.
    • Please Re-Compile your magento store. Once Re-Compilation is completed then enable our extension by setting &ltactive>true&lt/active> tag.
    • Please refresh all magento cache and Log-out from the admin and Re-Login into the admin.

  2. Q-2 :I have installed Navigation Menu Pro Extension. But When I click on Navigation Menu Pro tab in the configuration page will get a 404?.

    Ans : After installing Navigation Menu Pro Extension. Please Logout from admin account and Re-login and Refresh Cache.

  3. Q-3 :How to display Menu on the Frontend?

    Ans : After creating the group you will get embed code for that group using that displayed menu on the frontend. There are 3 methods available. Here group_id=1;

    1) Insert into Static block or CMS page:

    {{block type="navigationmenupro/menucreator" name="menucreator_group_1" group_id="1" template="navigationmenupro/menucreator.phtml" }}

    2) Reference via XML layout file:

    <block type="navigationmenupro/menucreator" name="menucreator_group_1" template="navigationmenupro/menucreator.phtml">

    <action method="setGroupId"><value>1</value></action>

    <action method="setCssJs"><value>1</value></action>

    </block>

    3) Call via frontend template file:

    <?php echo $this->getLayout()->createBlock("navigationmenupro/menucreator")->setGroup_id(1)->setTemplate("navigationmenupro/menucreator.phtml")->toHtml();?>

  4. Q-4 :How to replace magento top menu with the Navigation Menu?

    Ans : Open Following given file. app\design\frontend\<yourpackage>\<yourtheme>\template\page\html\header.phtml file.

    Find <?php echo $this->getChildHtml('topMenu') ?> and comment or remove this code and put below mention code there in the header.phtml file.

    <?php echo $this->getLayout()->createBlock("navigationmenupro/menucreator")->setGroup_id(1)->setTemplate("navigationmenupro/menucreator.phtml")->toHtml();?>

    Here group_id=1; so we need to change the group id when you use this code to display menu in the front.

  5. Q-5 :Auto show subcategories not working in the menu?

    Ans : Menu Item which is making as the Auto Sub has child menu item then auto sub is not working in that menu item. Make sure assigned all subcategories activated, and select YES in “Include in Navigation Menu” option.

  6. Q-6 :Any Changes like add, edit, add-sub, delete menu-items or change in the menu group then it‘s effect are not displayed at the Front?

    Ans : Go to CWS Extensions -> Navigation Menu Pro -> Navigation Menu Pro Setting and follow below mention points.

    • Check Developer Mode is set as “No” then click on the “PUBLISH” button for display new changes on frontend.
    • If developer mode is set as “Yes” and still new changes are not displayed on the frontend then Refresh magento cache From System -> Cache Management.
  7. Q-7 : I applied the 6788 patch on my magento setup, a navigationmenupro block doesn’t show up on home page or any cms page when we call it from the static block or cms page from admin using following method.?

    {{block type="navigationmenupro/menucreator" name="menucreator_group_1" group_id="1" template="navigationmenupro/menucreator.phtml" }}

    Ans : Go to admin -> System -> Permissions -> Block.

    • Click on Add New Block and fill details as follow
    • Click on Add New Block and fill details as follow
Magento Store Locator Extension | Magento Dealer Locator FAQs
  1. Q-1: Display message when search dealer location “Your Google API request limit completed, Wait 24 hour until your API activated in Google API account”? OR same message display while import dealers from admin?

    Ans : Google API have some limitation for request Google API URL. You can use 2500 times Google API URL in 24 hour for testing accounts and 100,000 requests per 24 hour for business account.

     

    If you not set the city, country, state, latitude, longitude in csv file for import dealer and there is more dealer for importing then its requested Google API to find the all value using zip for all records or if not set value in above five fields. So please carefully use the Google API URL and if you have all five fields value then please set in csv file.

  2. Q-2: Google has disabled use of the Maps API for this application. This site is not authorized to use the Google Maps client ID provided. If you are the owner of this application, you can learn more about registering URLs here: https://developers.google.com/maps/documentation/business/clientside/auth#registering_authorized_urls? OR How to create the Google Api key for your store?

    Ans : To Create your Api Key:

    1. Visit the APIs Console at https://code.google.com/apis/console and log in with your Google Account.

    2. Click on the API Access on left sidebar.

    3. Create key for your store use your domain IP Address. See below screen shot

  3. Q-3: Note:Use the below url to find the proper location of your store latitude and longitude.

    "http://ctrlq.org/maps/address/#41.6724038,-86.2539519

Magento Shop By Brand Extension FAQs
  1. Q-1: I have Installed Shop By Brand Extension. But When I click on Manage Settings / Shop By Brand tab under CWS Extensions -> Shop By Brand -> Manage Settings or System -> Configuration -> Shop By Brand , page will get a 404. :(

    Ans : After installing Shop By Brand Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Once I have Installed Shop By Brand Extension, When I click on Manage Shop By Brand it will show message something like this “Brand option values not available. Please insert values”?

    Ans : You will get this message only when you have not added attribute options value. Once you added attribute options value from catalog -> Attributes -> Manage Attributes, once you set attribute option value this message will not appear again on Shop By Brand Management page.

  3. Q-3: After adding attributes option value from Catalog? Attributes? Manage Attributes option value still not display under Manage Shop by Brand page and I got this kind of Notice “Please click Load Brand button to show listing of brands”?

    Ans : Nothing to worry about that you just need to click on Load Button and your attribute options value will show after it.

  4. Q-4: I have update attribute option values from catalog -> Attributes -> Manage Attributes, but when I click on Manage shop By Brand page, The updated attribute option value will not updated with old option value?

    Ans : Please Click on Load Button and your updated attribute information will be show under manage shop by brand grid.

Magento Responsive Banner Slider with Lazy Load Extension FAQs
  1. Q-1: I have installed Responsive Banner Slider Extension. But When I click on responsive banner slider tab in the config page will get a 404. :(.

    Ans : After installing responsive banner slider Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Lazy load is not working properly.

    Ans : May be you are facing this issue Because of you are set video in Slider and lazy load supported only slider images.

  3. Q-3:I have installed Responsive Banner Slider Extension. But When I click on responsive banner slider tab then will get database table error.

    Ans :

    • Go to Your store database. Then Please check responsive banner slider database table exits or not. See the below screen.

    • If you not found responsive banner slider database table then please follow below step.

      Click on “core_resource” table and found “responsivebannerslider_setup” entry.

      • Please remove “responsivebannerslider_setup” entry then please reinstall responsive banner slider extensions.
Magento Daily Deals Extension FAQs
  1. Q-1: I have Daily Deals Extension. But when I click on CWS Extensions -> Daily Deals -> Settings or System -> Configuration -> CAPACITY WEB SOLUTIONS -> Daily Deals , page will get a 404. :(.

    Ans : After installing Extension logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Deal not auto start on specified date time, What to do?

    Ans : This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

  3. Q-3: Deal Sticker and Timer is not display.

    Ans : For display deal sticker & timer you have to add div as per specified in layout settings.

  4. Q-4: After adding new products there is no effect in frontend.

    Ans :

    • After add new products in catalog products you have to apply deal for see effect of deal on newly added product.
    • Go to CWS Extensions → Daily Deals → Manage Deals → Click on deal for edit.

    • Click on “Apply Deal” button.
  5. Q-5: How to Reset Deal Stock?

    Ans :

    • Go to CWS Extensions → Daily Deals → Manage Deals → Click on deal for edit.
    • Find "Reset Stock" button in Edit Deal screen. When you click on this you will get the following pop up.

    • On click “Apply and Reset Stock Data!” all sold quantity records of current deal will be reset for deal quantity.
  6. Q-6: How to Manage Store wise Deal Stickers?

    Ans :

    • If you have multi stores and want to manage deal stickers store wise select any store from Edit Deal screen. You will get the following screen.
    • Choose “No” for manage deal sticker store wise for “Use Default Values for Sticker” Drop Down.
Magento Product Labels Extension FAQs
  1. Q-1: I configure Product Label Extension. But when I click on MageBees >> Product Label >> Settings or System >> Configuration >> MAGEBEES >> Product Label, page will get a 404. :(.

    Ans : After installing Extension logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Label is not displayed.

    Ans : For display label you have to add div as per specified in Layout Settings. (Please refer user manual)

  3. Q-3: Date Range Condition not working

    Ans : This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

  4. Q-4: Label not display in product page of default package.

    Ans : If you not uploaded product image then label is not display in default package.

  5. Q-5: I want to change default label image. How to do?

    Ans : Go to \skin\frontend\base\default\images\productlabel.
    Replace “label_category_default_bg.png”(product listing page) and “label_product_default_bg.png”(product view page) images as per your required dimensions.
    Do not change name of default image

  6. Q-6: When I select image attribute from drop down in “Has attributes” conditions tab, what will be the value of attribute?

    Ans : For e.g. If you select “Small Image” then value should be path of image “/p/w/pwd_3.jpeg” after media/catalog/product.

Magento Customer Group Selector + Login Redirects Extension FAQs
  1. 1. I have Installed Customer Groups Selector Extension. But when I click on Customer Groups Selector settings in the config page will get a 404.

    ANS: After install Customer Groups selector Extension. Please Logout from admin account and Re-login and Refresh Cache.

Magento Import Export Orders Extension FAQs
  1. Q-1: I have installed Import Export Orders Extension Using Magento Connect Manager. But When I am login into my magento admin then it will give blank page.

    Ans : This type of issue occurred when Compilation is enabling in your magento store. Please disable our extension from/app/etc/modules/CapacityWebSolutions_ Importexportorders.xml file.

    • For disable our extension by settingfalsetag in the above mention file.
    • Rename var folder to var-old which is available in your Magento Root directory.
    • Please Re-Compile your magento store. Once Re-Compilation is completed then enable our extension by settingtruetag.
    • Please refresh all magento cache and Log-out from the admin and Re-Login into the admin.
  2. Q-2: How i can import with all customer details (each billing and shipping address)?

    Ans : For all customer details, you have to use default customers import/export functionality. Go To System -> Import / Export -> Dataflow – Profiles. Use Import Customers and Export Customers.

    Note: Before start import orders process, you have to import all customers.
  3. Q-3: Order showing different date/ time. , What i have to do?

    Ans : This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

  4. Q-4: Order showing store as deleted in grid and order details?

    Ans : This is happening due to store code does not exist. Make sure you used same store code and assign to same website as original website have, for same to same order import.

  5. Q-5: What is Use of “Try to Import Orders to Corresponding Store Views” drop down when import Orders?

    Ans : When you import orders and there is no any related store available in the new Magento Instance then import orders in the selected drop down store view. If you select No from the “Try to import Orders to Corresponding Store Views” and if there is no any related store view then order will be assign as deleted store view.

  6. Q-6: Order not showing Payment Method label same as original website have it?

    Ans : This is happen due to payment methods configuration. You can set payment methods label in System > Configuration > Your Payment Method configuration. Set label according to your requirement.

  7. Q-7: After importing new Order it will not open and display The Requested Payment Method is not available?

    Ans : This is happening due to payment method is not installed in your new site. So you need to install Payment method in this setup.

  8. Q-8: I am getting max execution time error, what i have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  9. Q-9: How many validation log and import log, can i see?

    Ans : You can just see last validation and import log. If want to keep validation/import log, then you can export it from validation or import tab in CSV format.

  10. Q-10: I am getting “‘var/export' directory does not exist!” error.

    Ans : This error comes due to var/export directory does not exist or not having write permission.

  11. Q-11: I am getting “‘var/import' directory does not exist!” error.

    Ans : This error comes due to var/import directory does not exist or not having write permission.

Magento New Products Extension FAQs
  1. Q-1: I have installed new products extension. But when I click on new products tab in the config page will get a 404. :(.

    Ans : After install New Products Extension, please Logout from admin account and re login and Refresh Cache.

  2. Q-2: I have installed new products extension on magento 1.9 (rwd package) but ratings not display on front-end ?

    Ans : Step-1:Please open below file. /skin/frontend/rwd/default/css/madisonisland.css.

    Step-2:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display: none; }

    Step-3:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display:; }

    After replace Code then you will get below screen.

    Now check on front-end.

  3. Q-3: I applied the 6788 patch on my magento setup, a new block doesn’t show up on home page or any cms page ?

    Ans :Go to admin -> System -> Permissions -> Block

    Click on Add New Block and fill details as follow:

    Block Name=>newproducts/newproducts

    Is Allowed=>Yes

    Now newproducts block has permission to display.

Magento Most viewed Products Extension FAQs
  1. Q-1: I have installed most viewed products extension. But when I click on mostviewed products tab in the config page will get a 404. :(.

    Ans : After install Most Viewed Products Extension, please Logout from admin account and relogin and Refresh Cache.

  2. Q-2: I have installed most viewed products extension on magento 1.9 (rwd package) but ratings not display on front-end?

    Ans : Step-1:Please open below file. /skin/frontend/rwd/default/css/madisonisland.css.

    Step-2:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display: none; }

    Step-3:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display:; }

    After replace Code then you will get below screen.

    Now check on front-end.

  3. Q-3: I applied the 6788 patch on my magento setup, a new block doesn’t show up on home page or any cms page ?

    Ans :Go to admin -> System -> Permissions -> Block

    Click on Add New Block and fill details as follow:

    Block Name=>mostviewed/mostviewed

    Is Allowed=>Yes

    Now newproducts block has permission to display.

  4. Q-4: I choose most viewed products and save but it is not display on frontend ?

    Ans :Please check your selected product is visible on frontend or not from manage products.

Magento Featured Products Extension FAQs
  1. Q-1: I have installed featured products extension. But when I click on featured products tab in the config page will get a 404. :(.

    Ans : After install Featured Products Extension, please Logout from admin account and re login and Refresh Cache.

  2. Q-2: I have installed featured products extension on magento 1.9 (rwd package) but ratings not display on front-end?

    Ans : Step-1:Please open below file. /skin/frontend/rwd/default/css/madisonisland.css.

    Step-2:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display: none; }

    Step-3:Please find below code.

    .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display:; }

    After replace Code then you will get below screen.

    Now check on front-end.

  3. Q-3: I applied the 6788 patch on my magento setup, a featured block doesn’t show up on home page or any cms page ?

    Ans :Go to admin -> System -> Permissions -> Block

    Click on Add New Block and fill details as follow:

    Block Name=>featured/featured

    Is Allowed=>Yes

    Now featured block has permission to display.

  4. Q-4: I choose featured products and save but it is not display on frontend ?

    Ans :Please check your selected product is visible on frontend or not from manage products.

Magento Year Make Model Product Parts Finder Extension FAQs
  1. Q-1: I have installed Product Finder Extension. But When I click on YMM Products Part Finder tab in the config page will get a 404. :(.

    Ans : After installing Product Finder Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Finder Not display on category page.

    Ans : Please check product finder category and its products category. If product category and finder category are not same then finder will be not display on category page..

  3. Q-3: I have installed Product Finder Extension. But When I click on Product Finder tab then will get database table error.

    Ans :

    • Go to Your store database. Then Please check Product Finder database table exits or not.
    • Table name:
      1. cws _finder
      2. cws _dropdowns
      3. cws_finder_map_value
      4. cws_finder_ymm_value
      5. cws_finder_universal_products
    • If you not found above database table then please follow below step.
    • Click on “core_resource” table and found “ finder_setup” entry.
    • Please remove “finder_setup” entry then please reinstall product finder extensions.
  4. Q-4: I applied the 6788 patch on my magento setup, a finder block doesn’t show up on home page or any cms page.

    Ans :

    • Go to admin -> System -> Permissions -> Block
    • Click on Add New Block and fill details as follow:
    • Block Name : finder/finder
    • Is Allowed : yes

    Now product finder block has permission to display.

Magento Ajax Add To Cart Pro Extension FAQs
  1. Q-1: I have Installed Ajax Add To Cart Pro Extension. But when I click on Ajax Add To Cart Pro Tab in the config page will get a 404. :(.

    Ans : After installing Ajax Add To Cart Pro Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Not Display {{var product.name}} variable in Add in dialog box after add to cart confirmation and Add in dialog box after delete item from cart confirmation.

    Ans : Go to Admin -> System -> Custome Variable

    • Click on Add New Variable and fill detail as follow:
    • Variable Code => product_name
    • Variable Name => {{var product.name}}.
  3. Q-3: I applied the 6788 patch on my magento setup continue , checkout and cart_sidebar block doesn’t show up on confirmation dialog box.

    Ans : Go To Admin => System => Permission Block

    • Click on Add New Block and fill detail as follow:
    • Block Name => ajaxaddtocart/success_item_continue
    • Is Allowed => Yes
    • Save Block

    Add other block and fill detail as follow:

    • Block Name => ajaxaddtocart/success_item_checkout
    • Is Allowed => Yes
    • Save Block

    Add other block and fill detail as follow:

    • Block Name => ajaxaddtocart/cart_sidebar
    • Is Allowed => Yes
    • Save Block
Magento Ajax Quick Search Pro Extension FAQs
  1. Q-1: I have Installed Ajax Quick Search Pro Extension. But when I click on Ajax Quick Search Pro Extension Tab in the config page will get a 404. :(.

    Ans : After installing Ajax Quick Search Pro Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: I install ajax quick search pro extension.Product display in fronted list but not display in search box?

    Ans : Go to Admin -> System -> Index Management and Reindexing the Catalog Search Index

  3. Q-3: In fronted when I type letters in search box it display nothing and display javascript error.

    Ans :It happen because of not load jquery library. So please enable jquery from Go to Admin -> MageBees -> Configuration.

Magento Promotions Notification Pro Extension FAQs
  1. Q-1: I configure Promotions Notification Pro Extension. But when I click on MageBees Promotions Notification Pro Configuration page will get a 404. :(.

    Ans : After installing Extension logout from admin account and Re-login and Refresh Cache.

  2. Q-2: Date Range Condition not working ?

    Ans : This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

  3. Q-3: CONNECT ERROR: Failed to open file Error when install extension using magento connect.

    Ans :If you face connect error failed to open file when install extension then follow this steps.

    • Go To - [magento_root_directory]/downloader\lib\Mage\Archive\Tar.php
    • Then find the near code line no 563:
    • if (!($header['name'] == '././@LongLink' && $header['type'] == 'L')) { $header['name'] = trim($header['name']);return $header; }
    • And replace it with:
    • if (!(trim($header['name']) == '././@LongLink' && $header['type'] == 'L')) {$header['name'] = trim($header['name']);return $header;}
Products Data Migration from Magento 1 to Magento 2 FAQs
  1. Q-1 :I am not able to see your extension in admin menu bar.

    Ans : Please clear cache once and re-login to your admin once. If you still not getting extension menu bar in admin panel then please Disable compilation/recompile it.

  2. Q-2: I am getting "var/expor' directory does not exist !" error?

    Ans : This error comes due to var/export directory does not exists or not having write permission.

  3. Q-3: How can I import Images from Magento 1 to Magento 2?

    Ans : First export products from Magento 1. And then copy your “media/catalog/product” folder from Magento 1 and Put in your var folder in Magento 2. Then define “var/product” path in “Images File Directory”..

  4. Q-4: How to import Advanced Pricing in Magento 2?

    Ans : In Magento 1 select "Advanced Pricing" from Select Field from dropdown and export the products.

    ans_4_1

    Now in Magento 2 select Advanced Pricing from Entity Type in Import Page. Select csv file which you exported for Advanced Pricing and import the products.

    ans_4_2

Categories Data Migration from Magento 1 to Magento 2 FAQs
  1. Q-1 :I am not able to see your extension in admin menu bar.

    Ans : Please clear cache once and re-login to your admin once. If you still not getting extension menu bar in admin panel then please Disable compilation/recompile it.

  2. Q-2: I am getting "var/export' directory does not exist!" error?

    Ans : This error comes due to var/export directory does not exists or not having write permission.

  3. Q-3: How can I import Images from Magento 1 to Magento 2?

    Ans : First export categories from Magento 1 and then copy your “media/catalog/category” folder from Magento 1 and Put in your "pub/media/import/category" folder in Magento 2.

Customer Testimonial Pro Extension For Magento 1 FAQs
  1. Q-1: I configure Customer Testimonial Pro Extension. But when I click on MageBees  Customer Testimonial Pro  Configuration page will get a 404. :(.

    After installing Extension logout from admin account and Re-login and Refresh Cache.

  2. Q-2: CONNECT ERROR: Failed to open file Error when install extension using magento connect.

    Ans : If you face connect error failed to open file when install extension then follow this steps.

    Go To - [magento_root_directory]/downloader\lib\Mage\Archive\Tar.php

    Then find the near code line no 563:

    if (!($header['name'] == '././@LongLink' && $header['type'] == 'L')) { $header['name'] = trim($header['name']); return $header; }

    And replace it with: if (!(trim($header['name']) == '././@LongLink' && $header['type'] == 'L')) { $header['name'] = trim($header['name']); return $header; }

  3. Q-3: I applied the 6788 patch on my magento setup testimonial block doesn’t show up.

    Go To Admin => System => Permission Block

    Click on Add New Block and fill detail as follow:

    Block Name => testimonial/testimonial.

    Is Allowed => Yes

    Save Block.

Import Export URL Rewrites Extension FAQs
  1. Q-1 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  2. Q-2 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export CMS Pages Extension FAQs
  1. Q-1 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  2. Q-2 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

  3. Q-3 :I click on "Import CMS Pages" button then I got the following error.

    Ans :This error showing that “importcmspages.csv” not properly created (Due to store code is wrong inserted in stores field. So please assign true store code in stores field.).

Import Export CMS Blocks Extension FAQs
  1. Q-1 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  2. Q-2 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

  3. Q-3 :I click on "Import CMS Static Blocks" button then I got the "SQL...." error.

    Ans :This error showing that “importcmsblocks.csv” not properly created (Due to store code is wrong inserted in stores field. So please assign true store code in stores field.).

Import Export Wishlist Products Extension FAQs
  1. Q-1 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  2. Q-2 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Improved Layered Navigation Pro Extension For Magento 1 FAQs
  1. (1) How to Refresh or Load Magebees filters.?

    Please Go to >> MageBees >> Improved Layered Naivgation Pro >> Manage Filter . You can see "Load" button click on that for refresh or load magebees filters.

  2. (2) How to Refresh or Load Shop by brand Option.?

    Please Go to >> MageBees >> Improved Layered Navigation Pro >> Manage Shop By Brand . You can see "Load" button click on that.

  3. (3) Can't Display option's image in Product list page.

    Set Display Attribute Options Images on Product List Page "yes" from manage filter .

    Go to Maanage Attribute >> Click on edit attributs >> Set Used in Product Listing to "Yes"

  4. (4) CONNECT ERROR: Failed to open file Error when install extension using magento connect.

    Set Display Attribute Options Images on Product List Page "yes" from manage filter . If you face connect error failed to open file when install extension then follow this steps. Go To - [magento_root_directory]/downloader\lib\Mage\Archive\Tar.php Then find the near code line no 563: if (!($header['name'] == '././@LongLink' && $header['type'] == 'L')) { $header['name'] = trim($header['name']); return $header; } And replace it with: if (!(trim($header['name']) == '././@LongLink' && $header['type'] == 'L')) { $header['name'] = trim($header['name']); return $header; }

  5. (5)Category url start with id.

    Please reindex "Catalog URL Rewrites" , For that Go to admin >> System >> Index Management. Reindex "Catalog URL Rewrites" .

  6. (6) Installed Extension but menu not displayed in admin.

    After installed extension refresh all cache and reload page.

One Page Checkout for Magento 1 FAQs
  1. Q-1: I have installed One Page Checkout Extension. But When I try to access configuration page then I am getting 404 page not found error.

    Ans: After installing One Page Checkout Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2: I am getting jQuery not found error in frontend.

    Ans: For resolve this issue you have to enable jQuery library option from configuration if jQuery library not added in your store.

Magento Import Export Products Attributes Extension FAQs
  1. Q-1 :I click on "Run Profile in Popup in" in Import Attribute Section then I get the following error Could Not Load file: "...\...\var\import\import_attribute.csv".

    Ans : This error showing that "import_attribute.csv" not properly upload So Please upload "import_attribute.csv" File in your/var/import folder.

  2. Q-2 :I click on "Run Profile in Popup in" in Import Attribute Section then I get the following error “General error: 1452 cannot add or update a child row: ……………………

    Ans : This error showing that "import_attribute.csv" not properly created (Due to store view id Wrong Created in store_label or Storeview_option) So Please assign true Store View id.

Magento Product Feed Generator FAQs
  1. Q-1 :When Generate the Product Feed & Give the below error?

    Ans : Do not use Number Value in the Specified field’s value when generate the feed or update the feed.

  2. Q-2 :Product type and Google product category:

    Ans : is for categories that you have defined independently. Read also: http://support.google.com/merchants/bin/answer.py?answer=188494

    is used for categories already defined by Google. Read: http://support.google.com/merchants/bin/answer.py?answer=160081 you must include this section for each of your products

  3. Q-3 :Missing recommended attribute: google product category

    Ans : You didn't specify any category mapping for listed categories. Categories names you are using in your Magento aren't always the same that ones used by Google Merchant to reference your products. This means you have to find out which Google Merchant categories have the best matching with yours, according to the Google product taxonomy.

  4. Q-4 :Missing recommended attribute: product_type

    Ans :product_type is an attribute which indicates the category of the product being submitted.

  5. Q-5 :Missing recommended attribute: product_type

    Ans :product_type is an attribute which indicates the category of the product being submitted.

  6. Q-6 :Missing recommended attribute: image link

    Ans :Image link use the product image path.

  7. Q-7 :Missing recommended attribute: description

    Ans :Google needs the description for each item. So set Short Description to the Item.

  8. Q-8 :Encoding problem in attribute: description

    Ans : This error means that your descriptions contain some invalid characters: either wrongly encoded characters or unsupported characters (not supported by the utf8 character set).

  9. Q-9 :Missing required attribute: unique product identifier

    Ans : Google requires some Unique Product Identifiers. It's also possible to specify that your products don't have any identifier at all:FALSE

  10. Q-10 :Missing required attribute: gender

    Ans : You didn't specify gender. Gender is required for all apparel items in feeds that target the US, UK, DE, FR, and JP. 3 values accepted:

    • female
    • unisex
    • male
  11. Q-11 :Missing required attribute: age group

    Ans : You didn't specify age group. Age group is required for all apparel items in feeds that target the US, UK, DE, FR, and JP. 2 values accepted:

    • adult
    • kids
  12. Q-12 :I click on "Run Profile in Popup" in Import Category Section then I get the following error ‘Could Not Load file: "...\...\var\import\import_category.csv".

    Ans : You didn't specify the color(s) of the item. Color is required for all apparel items in feeds that target the US, UK, DE, FR, and JP.

  13. Q-13 :Missing required attribute: size

    Ans : You didn't specify the size. Size is required for all apparel items in the 'clothing' and 'shoes' product categories in feeds that target the US, UK, DE, FR, and JP.

  14. Missing recommended attribute: google product category.

    Ans : We cannot set the google_product_category tag in the configure product because of some required attributes. So if you get this kind of warning don’t worry about this warning you can upload your feed in Google server.

  15. Q-14 :When Generate the Product Feed & Give the below error?

    Ans : First go back in the magento admin using browser back options. Then go to manage category mapping. Delete last Generated Category Mapping. This Error will be come because here you can use any single quotes or double quotes in the category mapping value so please remove it & try to generate category mapping again.

  16. Q-15 :Set Root Title Tag in the XML Format file.

    Ans : Set Store Name From Admin -> System -> Configuration –> General –> Store Information.Select Default Config From Current Configuration Scope then Set the Store Name.Here in the title & description we can set store name.

Magento Borgun Payment Gateway Extension FAQs
  1. Q-1 :How to manage Borgun Payment Gateway Extension.?

    Ans :

    • After installing Borgun Payment Gateway Extension. Please Logout from admin account and Relogin and Refresh Cache.
    • Go to Your Site Backend.
    • Go to System -> Configuration -> Payment Methods -> Borgun Payment Method. You will get Following Screen.
    • Set yes in to Enabled for Checkout field to Show Borgun Payment Gateway Extension on frontend. (Ex:- yes)
    • Set Title. Enter the name of the payment method that will be displayed to the customer in the Payment Information section of the shopping cart Checkout page. (Ex:- Borgun Payment Method)
    • Set Merchant ID. (Ex:- 9275444)
    • Set Paymentgateway ID. (Ex:- 16)
    • Set Secret key. (Ex:- 99887766)
    • Set Sandbox Mode. (Ex:- yes for testing Account)
    • Select Store. (Ex:- Default Store View)
    • Set Payment Applicable Form. (Ex:- All Allowed Countries)
    • Set New Order Status. (Ex:- Pending)
    • Set Language. (Ex:- Icelandic)
    • Set Currency. (Ex:- ISK)
    • Select yes for display the Logo on Borgun Payment Page. (Ex:- No)
    • Select Yes for Sent Payment Receipt from Buyer and Sales admin from borgun payment gateway. (Ex:- No)
    • Save Configuration. You will get Following Screen.
    • Note: - Without Currency Rates Set the Payment method will not be able to count the price at Borgun Payment Page. So we must be set. (Ex: - Your Store Base Currency – US Dollar and This Extension Set Currency ISK. So Currency Rates => 1.00 USD = 109.14 ISK). For More Details FAQ (Q -3) .

    • That’s it your extension is ready to use, in checkout page you can use it. You will get Following Screen.

  2. Q-2 :I have Installed Borgun Payment Gateway Extension. But when I click on Borgun Payment Method in the config page will get a 404. :(.

    Ans : After installing Borgun Payment Gateway Extension. Please Logout from admin account and Re-login and Refresh Cache.

  3. Q-3 :I have Installed Borgun Payment Gateway Extension. And I have Set All field (Screen Shot – 1.1) but when I click on Place Order in the Checkout page will get Screen 1.2.

    Ans :

    • Go to admin -> System -> Manage Currency -> Rates. You will get following screen.

    • Click on import Button. You will get following Screen.

    • Click on Save Currency Rates.

    • It is Resolved that issue.
  4. Q-4 :I set "Show logo" field selected yes and Save Config but Not Show Logo on Borgun Payment Page. I will Get Following Screen.

    Ans : Logo show Only Live Payment Method. So Please Select No in Sandbox Mode and Save Config. Then Click on Place order. You will get following screen.

Magento Dealer Inquiry Extension FAQs
  1. Q-1 :I have Installed Dealer Inquiry Extension. But when I click on Dealer Inquiry Tab in the config page will get a 404. :(.

    Ans : After installing Dealer Inquiry Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2 :How to use Dealer inquiry Extension in other themes ????

    Ans : For use Dealer inquiry Extension in other themes you need to follow below steps:-

    • Step-1 : Copy "inquiry.xml" file from <SITE ROOT>/app/design/frontend/base/default/layout and put it in to your <SITE ROOT>/app/design/frontend/Your Package/Your theme/layout/ file.
    • Step-2 : Copy "inquiry" folder from <SITE ROOT>/app/design/frontend/base/default/template and put it in to your <SITE ROOT>/app/design/frontend/Your Package/Your theme/template/ folder.
    • Step-3 : Copy "inquiry-icon.png" image from <SITE ROOT>/skin/frontend/base/default/images/ and put it in to your <SITE ROOT>/skin/frontend/Your Package/Your theme/images/ file.
    • Step-4 : Copy "refresh.png" image from <SITE ROOT>/skin/frontend/base/default/images/ and put it in to your <SITE ROOT>/skin/frontend/Your Package/Your theme/images/ file.
    • Step-5 : Copy "inquiry.css" file from <SITE ROOT>/skin/frontend/base/default/css/ and put it in to your <SITE ROOT>/skin/frontend/Your Package/Your theme/css/ file.
    • Step-6 : After successfully Copy File & folder you need to clear/refresh all your cache.
    • Step-7 : Now Check Dealer inquiry Extension on Front-end.
  3. Q-3 :I have installed Dealer Inquiry Extension.But When I click on Dealer Management menu it will show database table error.

    Ans :

    • Go to your store database. Check “delerinquiry” database table exits or not.
    • If you not found table then click on “core_resource” table and found “inquiry_setup” value.
    • Remove “inquiry_setup” entry and reinstall this extension.
  4. Q-4 :Store Name not displayed in email.

    Ans :

    Go to System → Configuration → General → General Tab
    • Specify store name in Store Information Section as per display in following screen.

  5. Q-5 :We have implemented dealer inquiry extension but admin did not get mail when customer submit the dealer inquiry form.Can please let me know how admin can get the mail.

    Ans :

    • Go to System → Configuration → General → Store Email Addresses Tab.
    • Please specify Sender Email in General Contact Section for get admin mail.

Magento Color Swatches Extension FAQs
  1. Q-1 :How to manage Color Swatches Extension.

    Ans :

    • => Go to Your Site Backend.
    • => Go to Catalog -> Manage Products from admin. Click on add product and you can see the General option on left side in admin panel when you are adding the product.
    • => You can see Color Swatches Title is Color.
      (Note: you can set any value then it is display on product view page)
      You will get Following Screen.

    • => Click on custom options tab then click on Add New Option button. You will get following screen.

    • => Please set the same Title of Color Swatches Title and set the input type field is Drop-down then set the custom option Like Title, Price and Sku. Then you will get following screen.
      (Note: Please set the Custom option Title = Color Swatches Title otherwise Color swatches images Not display on front-end)

    • => Click on add product and you can see the color swatches option on left side in admin panel. You will get Following Screen.

    • Upload the small image and big image and set same Label of custom option value.

      Here Image Label and Custom Options values must be same. That means all the Image labels with same name is consider as a one group. For example if in your custom option value is “Black” then you need to define Image label as Black and all the Black named Image label will be display while select that option. For more information please refer below image.

      (Note: Image label should be same as a custom options value. Without image label color swatches images will be not upload)

    • => Go to System -> Configuration -> CAPACITY WEB SOLUTIONS -> Color Swatches. You will get following screen.

    • => You can set how many color rows you want to add in admin manage product page. (Default value 10)
    • => Flush Color Swatches Images Cache.
    • => Enable/Disabled Color Swatches Extension on Product Listing Page and Product Detail Page.
    • => You can Set include jquery library or not.
    • => You can set swatches image height and width Product Listing Page and Product Detail Page.
    • => You can set main image height and width Product Listing Page and Product Detail Page.
    • => You can set image effect mouse hover and mouse click on product listing page.
    • => Enabled /Disabled color swatches images Label on Product detail Page.
    • => Go to front-end.

    • => Here, you can click on particular small image and it will show you the big image of it.

    • => Images Show in category page on color swatches section.

      Go to Catalog -> Manage Products from admin. Click on Your product and you can see the color swatches option. Click on color swatches option. You will get following screen.

    • Please Select Images and Save it then you will get the below Screen.

    • => Delete image on color swatches section.

      Go to Catalog -> Manage Products from admin. Click on Your product and you can see the color swatches option. Click on color swatches option.

    • => Here now, you can delete that particular product color image using this selection of Remove option. See the below Screen.

    • => Now, you can see product view page on front-end.
  2. Q-2 :I have installed Color Swatches Extension. But When I click on color swatches tab in the config page will get a 404. :(.

    Ans : After installing Color Swatches Extension. Please Logout from admin account and Re-login and Refresh Cache.

  3. Q-3 :I have installed Color Swatches Extension. But When I click on Product Detail page then Color swatches images not display perfectly. (See the below screen)

    Ans :

    • => Go to Your Site Backend.
    • => Go to Catalog -> Manage Products from admin. Click on that Product.
    • => Click on Color Swatches tab form left side.
    • => You can see the not Yellow images data found.
    • Here, this issue showing that “color swatches images” not properly uploaded. So please upload “yellow” images then it is working fine.
    • Here Image Label and Custom Options values must be same. That means all the Image labels with same name is consider as a one group. For example if in your custom option value is “Yellow” then you need to define Image label as yellow and all the Black named Image label will be display while select that option.
    • (Note: Image label should be same as a custom options value.)
  4. Q-4 :I have installed Color Swatches Extension. But “Color Swatches Title” Not display in manage product general section.

    Ans :

    • => Go to Your Site Backend.
    • => Go to Catalog -> Attributes -> Manage Attributes. Click on Add New Attribute Tab.
    • Here, you Can Set the Attribute Code = colorswatches, Catalog Input Type for Store Owner
      =>Text Field and Default Value = Color (See the below screen)
    • Now click on Manage Label / Options Section then you can set Admin = Color Swatches Title

    • => Now, you can see Manage Product general Section on back-end.
  5. Q-5 :I have installed Color Swatches Extension and its work perfectly. But I added more than 10 color swatches images at a time it only shows 10 in manage product section after that I want to add one by one.

    Ans :

    • => It is not our Extension issue.
    • => Please check “max_file_upload” value on your Server (see the below screen)

    • => So please increase “max_file_uploads” value (Ex – No. of Color Rows * 2) then it is work perfectly.
Magento Add Multiple Products into Cart Extension FAQs
  1. Q-1 :How to manage Add Multiple Products Extension ?

    Ans :

      • After installing Add Multiple Products Extension. Please Logout from admin account and Relogin and Refresh Cache.
      • Go to Your Site Backend.
      • Go to System -> Configuration -> Capacity Web Solutions -> Add Multiple Products. Click on General tab. You will get Following Screen.

      • Enabled - Select Yes for display the Add Multiple Products Extension on frontend. (EX:- Yes)
      • Enabled - Select Yes for display the Add Multiple Products Extension on frontend. (EX:- Yes)
      • Quantity Box Label - Set Quantity Box Label. Default Label Is "Qty".
      • Top and Bottom Add to Cart Button Name – Set Top and Bottom Add to Cart Button Name. Default Button Name is “Add to Cart”. (EX:- Add Multiple Products)
      • After Adding a Product Redirect to Shopping Cart – Select Yes for After Adding a Product Redirect to Shopping Cart and select No for After Adding a Product Redirect to Same Product listing Page. (EX:- No)
      • Show Product Price – Select yes for display the Products Price on frontend. (EX: - Yes)
      • Show Reviews Ratings – Select yes for display the Reviews Ratings on frontend. (EX:- No)
      • Add to Compare – Select yes for display the Add to compare on frontend. (EX:- Yes)
      • Add to Wishlist - Select yes for display the Add to Wishlist on frontend. (EX:- Yes) Save Config. You will get Following Screen.

      • Go to Your site frontend.
      • Please Click on Any one Category then Check below Screen.

      • Please insert the Qty for one and more Product. Please Check Below Screen.

      • Please Click on Any one “Add Multiple Products” Button. You will get following screen.

  2. Q-2 :I have Installed Add Multiple Products Extension. But when I click on Add Multiple Products in the config page will get a 404. :(.

    Ans : After installing Add Multiple Products Extension. Please Logout from admin account and Re-login and Refresh Cache.

  3. Q-3 :Add To Cart Button Not Working Properly. I will get "Please enable cookies in your web browser to continue" error. Please Check Below Screen.

    Ans : You should find the Varien.php file in your store. Go to here app\code\core\Mage\Core\Model\Session\Abstract\Varien.php. Please find the "call_user_func_array('session_set_cookie_params', $cookieParams); " Line And Then Replace This Line " // call_user_func_array('session_set_cookie_params', $cookieParams); "

Magento Best Seller Products Extension FAQs

After installing Bestseller Product Extension. Please Logout from admin account and Re-login and Refresh Cache.

  1. Q-1 :Is it possible to show in left or right sidebar ?

    Ans : There are two Solution to display in left or right sidebar.

    • Solution-1:

      Go to app > design > frontend >your package > your theme > layout> catalog.xml in the xml we can call the best seller block in the following way:

      Default Package (Magento 1.4 to 1.9):-

      block type="bestseller/bestseller" name="bestseller" before="-" template="bestseller/bestseller.phtml"

      Rwd Package (Magento 1.9) :-

      block type="bestseller/bestseller" name="bestseller" before="-" template="bestseller/bestseller-responsive.phtml"

    • Solution-2:

      Step-1 :Go to CMS->Static Blocks.

      Step-2 :Click on Add New Block Button.

      Step-3 :Default Package (Magento 1.4 to 1.9) :- block type="bestseller/bestseller" name="bestseller" before="-" template="bestseller/bestseller.phtml"

      Rwd Package (Magento 1.9) :- block type="bestseller/bestseller" name="bestseller" before="-" template="bestseller/bestseller-responsive.phtml"

      Put in to New Block content and Save Block.You will get Following Screen.

      Step-4 :Go to CMS->Widgets.

      Step-5 :Click on Add New Widgets instance Button.

      Step-6 :For the "Type" select "CMS Static Block". For the "Design" select "your package/your theme" and Click on Continue Button.

      Step-7 :Go to CMS->Static Blocks.

      1. Set Widget Instance Title. (Ex-Bestseller)
      2. Click on Add Layout Update Button. (Layout Updates Section)
      3. For the "Display On" Select Your Choice Locations. For the "Block Reference" Select "Left Column OR Right Column".

      You will get Following Screen.

      Step-8 :Click on Widget Options Tab. (From left Navigations)

      Step-9 :Click "Select Block", and choose the "AddThis" block we created previously, and Save.

      You will get Following Screen.

      Step-10 :Go to System -> Configuration -> CAPACITY WEB SOLUTIONS ->Best seller Products.

      Step-11 :Click on General Tab. Manage All Field and Save Config.

  2. Q-2 :I have installed bestseller extension. But when I click on bestseller tab in the config page will get a 404. :(.

    Ans : After installing Bestseller Product Extension. Please Logout from admin account and Relogin and Refresh Cache.

  3. Q-3 :I have installed bestseller extension on magento 1.9 (rwd package) but ratings not display on front-end.

    Ans :

      • Step-1 :Please open below file. SITEROOT/skin/frontend/rwd/default/css/madisonisland.css.
      • Step-2 :Please find below code.

        .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display: none; }
      • Step-3 :Please replace the find code.

        .cms-index-index .products-grid .ratings, .cms-index-index .products-grid .actions, .cms-index-noroute .products-grid .ratings, .cms-index-noroute .products-grid .actions { display:; }

    After replace Code then you will get below screen.

  4. Q-4 :How to use bestseller extension in other themes ???.

    Ans : For use bestseller extension in other themes you need to follow below steps:-

    • Step-1 : Copy "bestseller" folder from SITE ROOT/app/design/frontend/base/default/template and put it in to your SITE ROOT/app/design/frontend/Your Package/Your theme/template/ folder.

    • Step-2 After successfully Copy File & folder you need to clear/refresh all your cache.

    • Step-3 Now Check Bestseller Extension on Front-end.

Magento E-go Shipping Method Extension FAQs
  1. Q-1 :I have installed E-go Shipping Extension. But When I click on E-go Shipping Menu in the config page will get a 404. :(.

    Ans : After installing E-go shipping method Extension. Please Logout from admin account and Re-login and Refresh Cache.

  2. Q-2 :I have installed E-go Shipping Extension. And I will get following screen.(Error=Invalid delivery postcode. Please Enter valid city or zip/postal code..........)

    Ans : Please Enter Valid Zip/postal Code & City on Front-end

  3. Q-3 :I have Installed E-go Shipping Extension. And I will get following Screen. (Error=Due to an unexpected error we can’t give you a quote at themoment. Please try again later.........

    Ans : Please Enter Valid Zip/postal Code & City on Front-end.

  4. Q-4 :Select Booking type Deport to Deport but Deport to Deport Drop down not show in checkout Page.

    Ans : Please check layout setting proper or not.

    Please insert the Below Code for billing section.

    <?php echo $this->getChildHtml('egoship'); ?>

    Go to Your <magento_root>\app\design\frontend\Your package\your theme\template\checkout\onepage\billing.phtml file line no 40.(Before fieldset tag–see the below screen)

    Go to Your <magento_root>\app\design\frontend\Your package\your theme \template\persistent\checkout\onepage\billing.phtml file line no 40.(Before fieldset tag–see the below screen)

    Please insert the Below Code for shipping section.

    <?php echo $this->getChildHtml('egoship'); ?>

    Go to Your <magento_root>\app\design\frontend\Your package\your theme\template\checkout\onepage\shipping.phtml file line no 40.(Before fieldset tag –see the below screen)

  5. Q-5 :Enabled Postal Code Help from configuration setting but Postal code help message not show in checkout Page.

    Ans : Please check layout setting proper or not.

    Please insert the Below Code for billing section.

    <?php echo $this->getChildHtml('egoship'); ?>

    Go to Your <magento_root>\app\design\frontend\Your package\your theme\template\checkout\onepage\billing.phtml file line no 40.(Before fieldset tag–see the below screen)

    Go to Your <magento_root>\app\design\frontend\Your package\your theme \template\persistent\checkout\onepage\billing.phtml file line no 40.(Before fieldset tag–see the below screen)

    Go to Your <magento_root>\app\design\frontend\Your package\your theme\template\checkout\onepage\shipping.phtml file line no 40.(Before fieldset tag –see the below screen)

  6. Q-6 :Hide E-go Shipping Method Error Message.

    Ans : This massage is display when City & Zip/Postal code inserted by customer and that place will not supported E-go shipping.

    If you set No in the “Show Error Message” than it will not show above massage for configuration check below screenshot.

Magento Import Export Categories Extension FAQs
  1. Q-1 :I click on "Run Profile in Popup" in Import Category Section then I get the following error "Could Not Load file: "...\...\var\import\import_category.csv"

    Ans : This error showing that "import_category.csv" not properly upload So Please upload "import_category.csv" File in your/var/import folder.

  2. Q-2 :I click on "Run Profile in Popup in” in Import Category Section then I get the following error “General error: 1452 cannot add or update a child row: ……………………"

    Ans : This error showing that "import_category.csv" not properly created (Due to Product sku is wrong inserted in sku field. So Please assign true Product sku in sku field.)

  3. Q-3 :I click on "Run Profile in Popup in" in Import Category Section then I get the following error "Method 'SaveRow' Not defined in adapter ………………….."

    Ans : This error showing that this Extension not properly installs. So Please Properly installs this Extension.

  4. Q-4 :I click on "Run Profile in Popup in" in Export Category Section then I get the following error "Fatal error: Class Mage_Capacitywebsolutions_Importcategory on line no 182"

    Ans : This error showing that this Extension not properly installs. So Please Properly installs this Extension.

  5. Q-5 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy

  6. Q-6 :I am getting “‘var/export’ directory does not exit !” error?

    Ans :This error comes due to “var/export” directory does not exists or not having write permission.

  7. Q-7 :I click on “Run Profile in Popup in” in Export Category Section then I get the following “below screen”

    Ans : This error showing that because of max execution time is very low in your store. So please increase your server max execution time our limit.

  8. Q-8 :How to import/Update Multi store with Single root category?

    Ans : Please see the import_category_multistore_single_root_category.csv.

    See the all_store_category_name Column.
    Please insert the All Store View Wise Category Name in all_store_category_name Column. ( see the above Screen).
    See the category_name Column.
    Please insert the Store View Wise Category Name in category_name Column. (See the Below Screen).

    More Refer see the import_category_multistore_single_root_category.csv.

  9. Q-9 :Category import working fine but some field showing blank. How i can solve?

    Ans : This is caused by improper CSV format. Please use openoffice.org calc spreadsheet application and saving in UTF-8 format. OR Please use Google Doc for Convert Your CSV in UTF-8 format.

Magento® 2 Extensions

Best Seller Products Extension for Magento 2 FAQs
  1. Q-1:How to manage manually bestseller products storewise?

    Ans :Go to admin -> MAGEBEES -> Bestseller Products -> Manage Products Manually.

    You will get the following Screen.

    Click on "Add Bestseller Product" button .You will get following screen .You can select store as shown in following screen, Then You can choose product using select checkbox. After click on "Save Products" button for save data.

  2. Q-2: I am getting error in console for magebeesBestseller.js not found ,How to solve this problem ?

    1. Go to admin -> SYSTEM-> Cache Management.You can see following screen.

    2. Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    3. Refresh the page in Frontend.
Dealer Inquiry Extension for Magento 2 FAQs
  1. Q-1 :I have Installed Dealer Inquiry Extension. But got following error.

    Ans :Run "php bin/magento setup:upgrade" command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2 :I have installed Dealer Inquiry Extension. But When I open admin I got "Specified invalid parent id (Magebees_Menu:title)" error.

    Ans :Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :Store Name not displayed in email.

    Ans :Go to STORES → Configuration → General → General Tab.

    Specify store name in Store Information Section as per display in following screen.

  4. Q-4 :We have implemented dealer inquiry extension but admin did not get mail when customer submits the dealer inquiry form. Can please let me know how admin can get the mail.

    Ans :Go to STORES → Configuration → General → Store Email Addresses Tab.

    Please specify Sender Email in General Contact section for get admin mail.

  5. Q-5 :In inquiry form captcha image not load. See following screen shot.

    Ans :This caused due to the Media folder of your site does not have sufficient permission

    Give permissions to pub/media/inquirycaptcha folder.

Import Export Product Reviews Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export product reviews extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export product reviews extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I click on “Click on for import” button but got following error. “SQLSTATE[23000]: Integrity constraint violation:1452 cannot update…………………….”.

    Ans : This error showing that “importreviews.csv” not properly created (Due to store_ids is wrong inserted in store_ids field. So Please assign true store_ids in store_ids field.).

  4. Q-4 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  5. Q-5 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Responsive banner slider extension for Magento 2 FAQs
  1. Q-1: Lazy load is not working properly.

    Ans : May be you are facing this issue Because of you are set video in Slider and lazy load supported only slider images.

  2. Q-2: I have installed responsive banner slider extension. But got following error.

    Ans : Run "php bin/magento setup:upgrade" command to your terminal or command prompt. Please see installation steps for that.

  3. Q-3:I have installed Responsive Banner Slider Extension. But When I open admin I got "Specified invalid parent id (Magebees_Menu:title)" error.

    Ans : Please enable Magebees_Menu module by run "php bin/magento module:enable Magebees_Menu" from command prompt in magento root directory.

New Products Extension for Magento 2 FAQs
  1. Q-1: How to manage manually new products storewise?

    Ans : Go to admin → PRODUCTS → Inventory → MageBees New Products.You will get the following Screen

    Click on “Add New Product ” button .You will get following screen .You can select store as shown in following screen, Then You can choose product using select checkbox. After click on “Save Products” button for save data.

  2. Q-2: I am getting error in console for magebeesNewProduct.js not found ,How to solve this problem ?

    1. Go to admin -> SYSTEM-> Cache Management.You can see following screen.

    2. Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    3. Refresh the page in Frontend.
Most viewed Products Extension for Magento 2 FAQs
  1. Q-1: How to manage manually most viewed products storewise?

    Ans : Go to admin → Products → Inventory → MageBees Mostviewed Products.You will get the following Screen

    Click on “Add Mostviewed Product” button .You will get following screen .You can select store as shown in following screen, Then You can choose product using select checkbox. After click on “Save Products” button for save data.

  2. Q-2: I am getting error in console for magebeesMostviewed.js not found ,How to solve this problem ?

    1. Go to admin -> SYSTEM-> Cache Management.You can see following screen.

    2. Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    3. Refresh the page in Frontend.
Featured Products Extension for Magento 2 FAQs
  1. Q-1: How to manage manually featured products storewise?

    Ans : Go to admin → Products → Inventory → MageBees Featured Products.You will get the following Screen

    Click on “Add Featured Product” button .You will get following screen .You can select store as shown in following screen, Then You can choose product using select checkbox. After click on “Save Products” button for save data.

  2. Q-2: I am getting error in console for magebeesFeatured.js not found ,How to solve this problem ?

    1. Go to admin -> SYSTEM-> Cache Management.You can see following screen.

    2. Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    3. Refresh the page in Frontend.
Shop By Brand Extension For Magento 2 FAQs
  1. Q-1: I have Installed Shop By Brand Extension. I got following error. "There has been an error processing your request"."Please upgrade your database: Run bin/magento setup:upgrade".

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2: I have update attribute option values from Backend -> STORES -> Attributes -> Product , but when I click on Manage shop By Brand page, The updated attribute option value will not updated with old option value?

    Ans : Please Click on Load Button and your updated attribute information will be show under manage shop by brand grid.

  3. Q-3: Once I have Installed Shop By Brand Extension, When I click on Manage Shop By Brand it will show message something like this “Brand option values not available. Please insert Brand values”?

    Ans : You will get this message only when you have not added attribute options value. Once you added attribute options value from Backend -> STORES -> Attributes -> Product, once you set attribute option value this message will not appear again on Shop By Brand Management page.

  4. Q-4: After adding attributes option value from Backend -> STORES -> Attributes -> Product option value still not display under Manage Shop by Brand page and I got this kind of Notice “Please click Load Brand button to show listing of brands”?

    Ans : Nothing to worry about that you just need to click on Load Button and your attribute options value will show after it.

Product Labels Extension for Magento 2 FAQs
  1. Q-1: I have Installed Product label Extension. I got following error. “There has been an error processing your request”. “Please upgrade your database: Run bin/magento setup:upgrade”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.(Please refer user manual)

  2. Q-2: I have installed Product Label Extension. But When I open admin I got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3: Label is not displayed.

    Ans : For display label you have to add div as per specified in Layout Settings. (Please refer user manual)

  4. Q-4: Date Range Condition not working

    Ans : This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

Navigation Menu Pro - Responsive Mega Menu / Accordion Menu / Smart Expand Menu for Magento 2 FAQs
  1. Q-1: I have Installed Navigation Menu Pro Extension. I got following error. “There has been an error processing your request”. “Please upgrade your database: Run bin/magento setup:upgrade”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.(Please refer user manual)

  2. Q-2: I have installed Navigation Menu Pro Extension. But When I open admin I got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :How to display Menu on the Frontend?

    Ans : After creating the group you will get embed code for that group using that displayed menu on the frontend. There are 3 methods available. Here group_id=1;

    1) Insert into Static block or CMS page:

    &#123;&#123;block class="Magebees\Navigationmenupro\Block\Menucreator" name="menucreator_group_1" group_id="1" template="menucreator.phtml" &#125;&#125;

    2) Reference via XML layout file:

    &lt;block class="Magebees\Navigationmenupro\Block\Menucreator" name="menucreator" template="menucreator.phtml"&gt;

    &lt;action method="setGroupId"&gt;&lt;argument name="groupid" xsi:type="string"&gt;1&lt;/argument&gt;&lt;/action&gt;

    &lt;/block&gt;

    3) Call via frontend template file:

    &lt;?php echo $this-&gt;getLayout()-&gt;createBlock("Magebees\Navigationmenupro\Block\Menucreator")-&gt;setGroup_id(1)-&gt;setTemplate("navigationmenupro/menucreator.phtml")-&gt;toHtml();?&gt;

  4. Q-4: How to replace magento top menu with the Navigation Menu?

    Ans : Replace magento default top menu with Our Navigation Menu:

    Open Following given file. <Root Directory>\vendor\ magento\ <YOUR THEME FOLDER> Magento_Theme\ templates\ html\ topmenu.phtml file.

    Comment or remove default magento top menu code and put our menu embedded code as display on the above screen shot.

    &lt;?php echo $this-&gt;getLayout()-&gt;createBlock("Magebees\Navigationmenupro\Block\Menucreator")-&gt;setGroup_id(1)-&gt;setTemplate("navigationmenupro/menucreator.phtml")-&gt;toHtml();?&gt;

    Here group_id=1; so we need to change the group id when you use this code to display menu in the front.

  5. Q-5 :Auto show subcategories not working in the menu?

    Ans : Menu Item which is making as the Auto Sub has child menu item then auto sub is not working in that menu item. Make sure assigned all subcategories activated, and select YES in “Include in Navigation Menu” option.

  6. Q-6 :Any Changes like add, edit, add-sub, delete menu-items or change in the menu group then it‘s effect are not displayed at the Front?

    Ans : Go to Admin -> MAGEBEES -> > Navigation Menu Pro -> Navigation Menu Pro Setting and follow below mention points.

    • Check Developer Mode is set as “No” then click on the “PUBLISH” button for display new changes on frontend.
    • If developer mode is set as “Yes” and still new changes are not displayed on the frontend then Refresh magento cache From System -> Tools -> Cache Management.
Ajax Add to Cart Pro Extension for Magento 2 FAQs
  1. Q-1: I have tried to install Ajax Add To Cart Pro extension using terminal, but I am not able to install using command line, what are steps for custom installation of Ajax Add To Cart Pro extension??. :(.

    Ans : Please Contact us for install our module in your store.

  2. Q-2: I am getting error in console for ajaxToCart.js not found , How to solve this problem ?

    Ans :Go to Admin -> System -> Cache Management. You can see following screen.

    Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button

    Refresh the page in Frontend.

Lazy Load Images Extension for Magento 2 FAQs
  1. Q-1: I have tried to install Lazy Load Images extension using terminal, but I am not able to install using command line, what are steps for custom installation of Lazy Load Images extension??

    Ans : Please contact us for install our module in your store Contact us.

  2. Q-2: I am getting error in console for lazyload.js not found ,How to solve this problem ?

    Ans : Go to admin -> SYSTEM-> Cache Management.

    Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button

    Refresh the page in Frontend.

Year Make Model Products Parts Finder Extension for Magento 2 FAQs
  1. Q-1: I have Installed YMM Products Parts Finder Extension. I got following error. “There has been an error processing your request”. “Please upgrade your database: Run bin/magento setup:upgrade”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2: I have installed YMM Products Parts Finder Extension. But When I open admin I got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run "php bin/magento module:enable Magebees_Menu" from command prompt in magento root directory.

  3. Q-3: Finder not display on category page.

    Ans :

    • Please check product finder category and its products category. If product category and finder category are not same then finder will be not display on category page.
    • Finder does not content result product associate with that category then finder will not display.

  4. Q-4: I am getting error in console for cwsfinder.js not found, How to solve this problem?

    Ans :

    • Go to admin -> SYSTEM-> Cache Management.
    • Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    • Refresh the page in Frontend.

Promotions Notification Pro Extension For Magento 2 FAQs
  1. Q-1: I have Installed Promotions Notification Pro Extension. I got following error. “There has been an error processing your request”. “Please upgrade your database: Run bin/magento setup:upgrade”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2: I have installed Promotions Notification Pro Extension. But When I open admin I got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run "php bin/magento module:enable Magebees_Menu" from command prompt in magento root directory.

  3. Q-3: Date Range not working.

    Ans :This is happen due to different time-zone in your magento store. If you want to set same date and time then, please set same time-zone as original website having.

  4. Q-4: I am getting error in console for cwsbxslider.js and cwsnotification.js not found, How to solve this problem?

    Ans :

    • Go to admin -> SYSTEM-> Cache Management.
    • Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button
    • Refresh the page in Frontend.

Ajax Quick Search Pro Extension For Magento 2 FAQs
  1. Q-1: I have tried to install Ajax Quick Search Pro extension using terminal, but I am not able to install using command line, what are steps for custom installation of Ajax Quick Search Pro extension??

    Ans : Please contact us for install our module in your store Contact us.

  2. Q-2: I am getting error in console for ajaxQuickSearch.js not found , How to solve this problem ?

    Ans : Go to admin -> SYSTEM-> Cache Management.

    Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button

    Refresh the page in Frontend.

  3. Q-3: After set Attribute Searchable , I am not able to get search result using this attribute How to solve this problem?

    Ans :After set Use in Search property of attribute to yes/no , you have to run following command in terminal.

    php bin/magento indexer:reindex catalogsearch_fulltext

Import Export Products Attributes Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export products attributes extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2 :I have installed import export products attributes extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I click on “Click on for import” button but got following error. “SQLSTATE[23000]: Integrity constraint violation:1452 cannot update…………………….”.

    Ans : This error showing that “import_attribute.csv” not properly created (Due to store view id wrong created in store_label or storeview_option) so please assign true store View id..

  4. Q-4 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  5. Q-5 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export Categories Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export categories extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export categories extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I click on "click on for import" button but got following error. "Requested store is not found".

    Ans : This error showing that "import_categories.csv" not properly created (Due to store code is wrong inserted in store_code field. So please assign true store code in store_code field.)

  4. Q-4 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  5. Q-5 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export Newsletter Subscribers Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export newsletter subscribers extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export newsletter subscribers extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I click on "Import Newsletter Subscribers" button but got following error "Requested store is not found".

    Ans : This error showing that "importnewsletter.csv" not properly created (Due to store code is wrong inserted in store_code field. So Please assign true store code in store_code field.).

  4. Q-4 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  5. Q-5 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Customer Testimonial Pro Extension For Magento 2 FAQs
  1. Q-1: I have tried to install Customer Testimonial Pro extension using terminal, but I am not able to install using command line, what are steps for custom installation of Customer Testimonial Pro extension??

    Ans : Please contact us for install our module in your store Contact us.

  2. Q-2: I am getting error in console for cwstestimonial.js not found , How to solve this problem ?

    Ans : Go to admin -> SYSTEM-> Cache Management.

    Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button

    Refresh the page in Frontend.

Import Export URL Rewrites Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export URL rewrites extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export URL rewrites extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  4. Q-4 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export CMS Pages Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export CMS Pages extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export CMS Pages extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  4. Q-4 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Import Export CMS Blocks Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export CMS blocks extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export CMS blocks extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  4. Q-4 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Magento 2 Import Export Products Extension FAQs
  1. Q-1: How to Export Products from Magento 1 and Import them in Magento 2?

    Ans: In that case you have to follow below step.

    Step 1:
    Installed our Import Export Products Extension for Magento 1 (https://www.magebees.com/magento-import-export-simple-products-configurable-products-bundle-products-group-products-downloadable-products.html) in your Magento 1 site.

    Step 2:
    Export the products in your magento 1 site From MageBees -> Import/Export Products -> Export Products.

    Step 3:
    Copy your exported csv file from Magento 1 site and put it into your Magento 2 site /var/import folder. (if import folder not exists then create it.)

    Step 4:
    Now time to copy images. For that copy media/catalog/product folder and put it in pub/media folder and rename it as "import" in your Magento 2 site.

    Step 5:
    Now Login in your Magento 2 site and go to MageBees -> Import/Export Products -> Import Products. Go to Run Profile Tab and select your csv file from "Choose Import File" and click on Validate & Import File Data button.

    Step 6:
    After Validate your csv file you need to click on "Import Products" Button.

  2. Q-2: I have installed Import Export Products extension but got following error. "There has been an error processing your request". "Please upgrade your database: Run bin/magento setup:upgrade".

    Ans: Run "php bin/magento setup:upgrade" command to your terminal or command prompt. Please see installation steps for that.

  3. Q-3: I have installed import export Products extension but when i open admin and i got "Specified invalid parent id (Magebees_Menu: title)" error.

    Ans : Please enable "Magebees_Menu" module by run "php bin/magento module:enable Magebees_Menu" from command prompt in magento root directory.

  4. Q-4: I am getting max execution time error, what I have to do?

    Ans: If you getting time out then increase your server max execution time. For that you have to contact your server/hosting support team.

  5. Q-5: Products import working fine but QTY showing blank. How i can solve?

    Ans : This is caused by improper CSV format. Please use openoffice.org calc spreadsheet application and saving in UTF-8 format.

    OR

    Please use Google Spreadsheet for Convert Your CSV in UTF-8 format.

  6. Q-6: What I do when products import going correctly with no single errors but they don't show on frontend until I re-edit and save it?

    Ans: It’s because you are missing the "options_container" column in your csv and its values. These are required and it’s recommended not to change or remove columns or remove it.

  7. Q-7: How to create or manage parent and child category?

    Ans: Here some string mention for category column. Explained bellow.

    Category Column String:

    Parent Category, Parent Category/Child Category, Parent Category/Child Category/ Sub Child Category

    Here,
    Parent Category: if you use this string then it will create Parent Category.

    Parent Category/Child Category: if you use this string then it will create Parent Category first, then it will create Child Category.

    Parent Category/Child Category/Sub Child Category: If you use this string then it will create Parent Category first, then it will create Child Category and then create Sub Child Category.

    The default Parent Category separator is "," (comma) and child category separator is "/" (slash)

  8. Q-8: Import Screen Showing "Fatal error: Call to a member function getId() on a non-object" ?

    Ans: This error comes because of you not created attribute which you mentioned in CSV. OR attribute is not assigned to attribute set.

  9. Q-9: I am getting "var/export directory does not exist !" error?

    Ans: This error comes due to var/export directory does not exists or not having write permission.

  10. Q-10: I am getting "var/import directory does not exist !" error?

    Ans: This error comes due to var/import directory does not exists or not having write permission.

  11. Q-11: I am not able to update attribute set.

    Ans: You can’t update attribute set values using our extension.

  12. Q-12: I am getting "Product SKU filed in sku is empty" error while try to import the products.

    Ans: This error occur because of your csv file is not created in UTF-8 format. You must convert your csv file in UTF-8 format using open office or Google spreadsheet.

  13. Q-13: I am not able to import/update products images.

    Ans: For Import and update the products images you must define four column image, small_image, thumbnail and gallery in your csv file.

Product Feed Generator For Magento 2 FAQs
  1. Q-1 ::- I have installed Import Export Products extension but got following error. “There has been an error processing your request”. “Please upgrade your database: Run bin/magento setup:upgrade”.

    Ans :Run php bin/magento setup:upgrade command to your terminal or command prompt. Please see installation steps for that.

  2. Q-2 ::- I have installed import export Products extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu: title)” error.

    Ans :Please enable Magebees_Menu module by run php bin/magento module:enable Magebees_Menu from command prompt in magento root directory.

  3. Q-3 ::- I am getting max execution time error, what I have to do?

    Ans :If you getting time out then increase your server max execution time. For that you have to contact your server/hosting support team..

  4. Q-4:- I am getting “‘var/export’ directory does not exit!” error?

    Ans :This error comes due to “var/export” directory does not exists or not having write permission.

Import Export Wishlist Products Extension For Magento 2 FAQs
  1. Q-1 :I have installed import export wishlist products extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed import export wishlist products extension but when i open admin and i got “Specified invalid parent id (Magebees_Menu:title)” error.

    Ans : Please enable Magebees_Menu module by run “php bin/magento module:enable Magebees_Menu” from command prompt in magento root directory.

  3. Q-3 :I am getting max execution time error, what I have to do?

    Ans : If you getting time out then increase your time our limit. For that you have to consult you hosting guy.

  4. Q-4 :I am getting “‘var/export’ directory does not exit !” error?

    Ans : This error comes due to “var/export” directory does not exists or not having write permission.

Improved Layered Navigation Pro Extension For Magento 2 FAQs
  1. Q-1: I have tried to install Improved layered navigation pro extension using terminal, but I am not able to install using command line, what are steps for custom installation of Improved layered navigation pro extension??

    Ans : Please Contact us for install our module in your store .

  2. Q-2: I am getting error in console for layeredNav.js and layerbrandslider.js not found ,How to solve this problem ?

    Ans : Go to admin -> SYSTEM-> Cache Management.

    Click on Flush JavaScript/Css Cache and Flush Static Files Cache Button

    Refresh the page in Frontend.

  3. Q-3: I have update attribute option values from Backend-> STORES-> Attributes-> Product , but when I click on Manage Brands page, The updated attribute option value will not updated with old option value

    Ans : Please Click on "Load Brand" Button in Manage Brands Section and your updated attribute information will be show under manage brands grid.

  4. Q-4: When I click on "Load Brand" button in Manage Brands section it will show message something like this “There are no brand values available. Please insert values and then click on load brand button”?

    Ans : You will get this message only when you have not added attribute options value. Once you added attribute options value from Backend -> STORES -> Attributes -> Product, once you set attribute option value then after click on "Load Brand" button,this message will not appear again.

  5. Q-5: I have set option alias from backend for seo url , but I am not able to see changes in frontend, how can I solve this problem ?

    Ans : Go to admin -> SYSTEM-> Cache Management.

    If Cache Type “Magebees Improved Layered Navigation” is Enabled , then refresh the Cache Type.

    Refresh the page in Frontend.

E-go Shipping Method Extension For Magento2 FAQs
  1. Q-1 :I have installed e-go shipping method extension but got following error. “There has been an error processing your request”. “ Please upgrade your database: Run bin/magento setup:upgrade ”.

    Ans : Run “php bin/magento setup:upgrade” command to your terminal or command prompt. Please see the installation steps for that.

  2. Q-2 :I have installed e-go shipping method extension. And I will get following screen.(Error=Invalid delivery postcode. Please Enter valid city or zip/postal code……….)

    Ans : Please Enter Valid Zip/postal Code & City on Front-end.